Frequently Asked Questions

Kartt is a student-to-student marketplace designed for campus communities. Vendors list items — fashion, gadgets, food, beauty products — and buyers browse, search, and sign in to contact sellers through WhatsApp.

Yes. Signing up, browsing, and listing items are completely free. There are no listing fees, commissions, or hidden charges.

Kartt is built primarily for students, but anyone can sign up and use the platform. Verified vendors go through an extra trust check to ensure credibility within the community.

Browse or search for what you need, tap on a listing to see details, then sign in and use the WhatsApp button to chat with the seller. Agree on price and meet-up location on campus to complete the deal in person.

No. Kartt is a listing platform — all payments happen directly between buyer and seller. We recommend meeting in person and using bank transfer or cash so both parties are satisfied before the exchange.

Yes! Tap the heart icon on any listing to add it to your favourites. You can view all your saved items from your profile page.

A verified badge means the seller completed Kartt checks such as email verification, profile review, Student ID upload, matriculation number submission, and admin approval. It adds an extra layer of trust, but always exercise caution with any transaction.

Sign up as a vendor, then tap the "+" button or go to the Sell page. Upload clear photos, add a title, description, price, and category, then hit publish. Your listing goes live immediately.

Unverified vendors can list up to 5 items. Verified vendors can list more, subject to platform limits and community guidelines.

Absolutely. Go to your Dashboard ? My Listings, tap the listing you want to change, and you can edit any detail or delete the listing entirely.

From your Dashboard, tap the verification card and submit your request. You will need a complete profile, verified email, WhatsApp number, location, at least 3 listings, an account that is at least 3 days old, a Student ID photo, and your matriculation number. The admin team will review it and respond.

Once you've completed a deal, mark the item as "Out of Stock" from your Dashboard or delete the listing. This keeps the marketplace accurate for other buyers.

On the login page, tap "Forgot Password". Enter your email and we'll send you a reset code. Enter the code and set a new password — it takes less than a minute.

On any product page, sign in, tap the report button, choose a reason, add any details, and submit. Email verification is required before submitting reports. Our team reviews reports and takes action when needed.

Yes. Go to Edit Profile and scroll to the Danger Zone. You'll need to re-enter your password to confirm. Account deletion is permanent and removes your account, vendor listings, and verification requests. Some safety, report, or audit records may be retained where needed to prevent abuse or meet legal requirements.

• check_circleAlways meet in a public place on campus.
• check_circleInspect items before paying.
• check_circlePrefer bank transfer over cash for a transaction record.
• check_circleNever share your password or login details with anyone.
• check_circleReport suspicious listings immediately.